✨Something powerful is coming. Aivoxgroup is currently under development — launching soon.
✨Something powerful is coming. Aivoxgroup is currently under development — launching soon.
Aivox books service appointments and answers basic vehicle questions any time of day, so your service advisors can stay focused on the customers in front of them.
WHAT AIVOX DOES FOR AUTO SHOPS
Books service appointments
Matches vehicles to the right bay and available time slot.
Sends reminders
Confirms upcoming service visits and reduces no-shows.
Answers basic questions
Shares hours, service pricing and general vehicle questions.
Routes parts & sales calls
Flags parts and sales enquiries straight to the right team.
Calls ring out during busy service hours
Every call answered instantly
Aivox absorbs the rush so customers never hit a busy line.
Service appointments booked on paper
Appointments booked straight into the schedule
Every booking is captured and confirmed against real bay availability.
Advisors interrupted for simple questions
Common questions answered instantly
Hours, pricing and basic vehicle questions are handled without staff involvement.
Parts and sales calls get mixed up
Calls routed to the right team
Parts and sales enquiries go straight to the people who handle them.
Books appointments against real bay availability and technician schedules.
Confirms upcoming service visits a day ahead, cutting down on no-shows.
Answers hours, pricing and common service questions instantly.
Routes parts and sales enquiries straight to the right team.
Keeps booking service appointments after the shop closes.
Shares vehicle repair status updates without tying up an advisor.
The phone rings and Aivox picks up before the third ring, any time of day.
It identifies whether this is a booking, a status check, or a general question.
Routine bookings happen instantly; parts and sales calls go to the right team.
The customer gets a clear confirmation, and the schedule updates automatically.
Aivox is built to keep the phone from pulling an advisor away from the customer in front of them, and to route anything that needs a specialist.
Yes. Aivox connects directly to your scheduling system and checks real bay and technician availability.
Yes. Aivox shares general service pricing, though it routes detailed quotes to an advisor.
These are flagged and routed straight to the right team instead of being handled automatically.
Yes. Each location can be configured with its own bays, services and hours.
Most shops are fully set up and taking calls within days, not months.
Give every caller an intelligent answer — even when your advisors are with a customer.