✨Something powerful is coming. Aivoxgroup is currently under development — launching soon.
✨Something powerful is coming. Aivoxgroup is currently under development — launching soon.
Aivox answers store calls, checks stock and tracks orders in real time, so your team stays on the floor instead of stuck on the phone.
WHAT AIVOX DOES FOR RETAIL TEAMS
Checks stock
Answers product availability questions in real time.
Tracks orders
Shares order status and delivery updates instantly.
Answers store questions
Handles hours, location and return policy questions without hold time.
Routes urgent issues
Flags complaints and urgent order problems straight to staff.
Calls go unanswered during peak hours
Every call answered instantly
Aivox absorbs the rush so customers never hit a busy signal.
Order status questions pile up
Order updates shared instantly
Customers get real-time order and delivery status without waiting.
Staff pulled off the floor for simple questions
Common questions answered automatically
Hours, location and policy questions are handled without staff involvement.
Complaints handled inconsistently
Complaints routed to the right person
Urgent order issues are flagged and sent straight to staff.
Checks product availability and shares real-time order status.
Answers hours, location, returns and exchange questions instantly.
Routes urgent order issues and complaints straight to staff.
Keeps answering questions long after the store closes.
Shares current promotions and sale details without staff involvement.
Takes call-back requests for questions that need a specialist.
The phone rings and Aivox picks up before the third ring, any time of day.
It identifies whether this is a stock question, an order query, or a complaint.
Routine questions are answered instantly; complaints go straight to staff.
The customer gets a clear answer, and any escalation is logged automatically.
Aivox is built to keep the phone from pulling staff away from customers on the floor, and to hand off anything that needs a person's judgment.
Yes. Aivox connects to your inventory system and shares real, live stock information.
Yes. Aivox pulls real-time order and delivery status from your existing system.
Complaints and urgent order issues are flagged and routed straight to staff.
Yes. Each location can be configured with its own stock, hours and policies.
Most stores are fully set up and taking calls within days, not months.
Give every caller an intelligent answer — even when your team is busy on the floor.