✨Something powerful is coming. Aivoxgroup is currently under development — launching soon.

INDUSTRIES · HEALTHCARE

Patients get answered, every time they call.

Aivox books, confirms and reschedules patient appointments around the clock, so your front desk isn't the bottleneck between a patient and their care.

41%Fewer missed patient calls
24/7Appointment booking coverage
92%Calls resolved without staff

WHAT AIVOX DOES FOR HEALTHCARE PRACTICES

  • Books appointments

    Matches patients to the right provider and available slot in seconds.

  • Sends reminders

    Confirms upcoming visits and reduces costly no-shows.

  • Routes urgent calls

    Recognizes urgency and connects patients to a human immediately.

  • Handles insurance questions

    Answers coverage, copay and paperwork questions without hold time.

BEFORE & AFTER

What changes when Aivox answers the phone.

Phones ring off the hook at open

Every call answered instantly

Aivox absorbs the morning surge so patients never hit a busy line.

No-shows go untracked

Automatic reminder calls

Patients get a friendly confirmation call before every visit.

Front desk swamped with scheduling

Staff freed for in-person care

Routine bookings happen without pulling anyone off the floor.

Sensitive requests mishandled

Careful, compliant routing

Clinical questions and urgent symptoms are routed straight to staff.

BUILT FOR HEALTHCARE

Everything your phone lines need to handle, covered.

Appointment scheduling

Books, reschedules and cancels visits directly against your practice's real calendar and provider availability.

Reminder calls

Confirms appointments a day ahead and offers an easy reschedule, cutting down on costly no-shows.

Urgent-call escalation

Recognizes emergency language and connects the caller to a live staff member immediately, no queue.

General intake Q&A

Answers hours, location, accepted insurance and visit-preparation questions without staff involvement.

Privacy-aware handling

Keeps sensitive medical details out of casual conversation by design, and hands off anything clinical to staff.

Waitlist matching

Offers earlier slots automatically to waitlisted patients the moment a cancellation opens up.

HOW IT WORKS

From ringing phone to resolved call.

Patient calls

The phone rings and Aivox picks up before the third ring, any time of day.

Aivox understands

It identifies whether this is a new booking, a reschedule, or an urgent concern.

Books or escalates

Routine requests are booked instantly; urgent or clinical ones go straight to staff.

Confirmation sent

The patient gets a clear confirmation, and your calendar updates automatically.

BUILT WITH CARE

Designed for how healthcare front desks actually operate.

Aivox is built to keep sensitive patient conversations out of casual small talk and to hand off anything clinical to a real person — consistently, on every call.

Privacy-first call handling
Clinical questions routed to staff
Full call logs for your records
Configurable escalation rules
FAQ

Common questions from healthcare teams.

Yes. Aivox connects directly to your existing practice management system and checks live provider availability before confirming a booking.

Aivox recognizes emergency language and immediately connects the caller to a live staff member, with no queue.

No. Aivox is designed to keep sensitive medical details out of casual conversation and routes anything clinical straight to your staff.

Yes. Each provider and location can be configured with its own calendar, hours and availability.

Most practices are fully set up and taking calls within days, not months.

MORE INDUSTRIES

Aivox works the phones for these teams too.

Restaurants

Take reservations and phone orders without a host on the line.

Explore solution →

Healthcare & Clinics

Book, confirm and reschedule patient appointments around the clock.

You are here

Real Estate

Qualify buyers and schedule viewings the moment they call.

Explore solution →

Hotels & Hospitality

Handle bookings, requests and concierge questions instantly.

Explore solution →

Retail & E-commerce

Answer stock and order questions without hold music.

Explore solution →

Salon & Spa

Book appointments and answer service questions without a receptionist tied to the phone.

Explore solution →

Automotive

Schedule service appointments and answer basic vehicle questions any time of day.

Explore solution →

Education

Handle enrollment questions and schedule tours or calls for prospective students.

Explore solution →

Legal Services

Take new client enquiries and schedule consultations without missing a call.

Explore solution →

Financial Services

Answer routine account questions and schedule advisor calls securely.

Explore solution →

Other

Whatever your business does, Aivox can pick up the phone and help.

Explore solution →

Never miss another patient call.

Give every caller an intelligent answer — even when your front desk can't pick up.

Join the Waitlist

Be the first to know when we launch. Fill in your details below and we'll keep you posted.

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