✨Something powerful is coming. Aivoxgroup is currently under development — launching soon.
✨Something powerful is coming. Aivoxgroup is currently under development — launching soon.
Aivox handles bookings, room requests and concierge questions around the clock, so your front desk can stay focused on the guest standing in front of them.
WHAT AIVOX DOES FOR HOTELS
Books reservations
Matches guests to real room availability and rates instantly.
Handles room requests
Takes housekeeping and maintenance requests without tying up the desk.
Answers concierge questions
Shares hours, amenities and local recommendations any time.
Routes urgent guests
Flags complaints and urgent issues straight to staff.
Reservation calls go unanswered at check-in rush
Every call answered instantly
Aivox absorbs the check-in surge so guests never hit a busy line.
Bookings scattered across notes and calls
Bookings land straight on your system
Every reservation is captured and confirmed against real room availability.
Front desk buried in simple questions
Common questions answered instantly
Hours, amenities and directions are handled without pulling staff away.
No one answers after midnight
Bookings taken overnight
Late-night callers can still book a room or ask a question.
Books rooms against real availability and rates, synced to your existing system.
Answers amenity, hours and local recommendation questions instantly.
Routes housekeeping, maintenance and urgent requests straight to staff.
Keeps taking bookings and answering questions long after the desk closes.
Recognizes frustrated callers and connects them to a manager immediately.
Captures group and event enquiries and routes them to the right team.
The phone rings and Aivox picks up before the third ring, any time of night.
It identifies whether this is a booking, a request, or a question.
Routine requests are handled instantly; complaints and urgent issues go to staff.
The guest gets a clear confirmation, and your system updates automatically.
Aivox is built to keep the phone from competing with the guest standing in front of your desk, and to hand off anything a manager should handle personally.
Yes. Aivox connects directly to your existing PMS and checks live room availability before confirming a booking.
Complaints and urgent issues are flagged and routed straight to a manager instead of being handled automatically.
Yes. Group and event enquiries are captured and routed to the right team for follow-up.
Yes. Each property can be configured with its own rooms, rates and amenities.
Most hotels are fully set up and taking calls within days, not months.
Give every caller an intelligent answer — even when your front desk can't pick up.