Aivox answers every call, takes reservations and phone orders, and keeps your host stand free to greet the guests already walking in the door.
WHAT AIVOX DOES FOR RESTAURANTS
Books reservations
Matches party size and time to real table availability instantly.
Takes phone orders
Captures pickup and delivery orders accurately, every time.
Answers menu questions
Handles hours, specials and dietary questions without hold time.
Routes large parties
Flags big-party and event requests straight to your manager.
Calls ring out during the dinner rush
Every call answered instantly
Aivox absorbs the rush-hour surge so guests never hit a busy signal.
Reservations scribbled on paper
Bookings land straight on your calendar
Every reservation is captured and confirmed against real table availability.
Orders scribbled on a notepad
Orders logged automatically
Every phone order is read back, confirmed and sent straight to the kitchen queue.
No one answers after close
Reservations booked overnight
Tomorrow's bookings get taken even when the restaurant is dark.
Books tables against your real seating capacity and syncs to your existing system.
Takes full orders by phone, including modifiers and special requests.
Answers common questions about ingredients, spice levels and substitutions.
Escalates large parties or catering enquiries straight to a manager.
Keeps taking bookings and orders long after the kitchen closes.
Gives callers an honest wait estimate instead of a busy signal.
The phone rings and Aivox picks up before the third ring, any time of night.
It identifies whether this is a reservation, an order, or a question.
Routine requests are booked instantly; large parties and complaints go to a manager.
The guest gets a clear confirmation, and your floor plan updates automatically.
Aivox is built to keep the phone from competing with the guests standing in front of your host, and to hand off anything a manager should handle personally.
Yes. Aivox connects directly to your existing reservation platform and checks live table availability before confirming a booking, so it never double-books a table your system already shows as taken.
Large parties and private event enquiries are flagged and routed straight to a manager instead of being booked automatically.
Yes. Aivox takes full pickup and delivery orders by phone, including modifiers and special requests.
Yes. Each location can be configured with its own menu, hours, and seating capacity.
Most restaurants are fully set up and taking calls within days, not months.
Give every caller an intelligent answer — even when your team can't pick up.